We hope that you love everything you purchase from us, but in case you need to return an item, here are some simple rules that we follow:
All returns must be received within 30 days of receiving your order.
Items must be unworn, unwashed, and with original tags attached. We reserve the right to refuse or to give partial credit or partial refunds based upon the condition of the item.
All clearance, intimate apparel, pre-orders, and accessories such as earrings or hats are final sale.
All returns will be processed within 2-3 business days. Refunds often take 5-7 business days beyond that to be reflected in your account (based upon the financial institution).
Please enclose the original receipt with your return, to ensure efficient and prompt processing.
PLEASE NOTE: Gift cards from our physical location WILL NOT work on the website, and website gift cards WILL NOT be accepted at our physical location!
PLEASE SEND ANY RETURNS TO:
Apricot Lane Pinecrest
400 Park Ave., Suite 180
Beachwood, OH 44122
Occasionally, a damaged or flawed item may slip through our inspection process. If you experience this, please take a photo of the damage/flaw and email it to us at firstname.lastname@example.org We will contact you as soon as possible to arrange for a replacement of the item or to determine another mutually acceptable solution.
GET IN TOUCH
Any questions? Let us know in store at 400 Park Ave., Suite 180; Beachwood, OH 44122 or call us at (+1)216-450-1000.